Questions?
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You have Questions, We have Answers....
Q: Do I have to pay a fee every month?
A: You will keep access to the on-demand learning library for life as your reference. Keep in mind that the enrollment fee will increase as we add value, so the current fee is the lowest it will ever be!
Q: When does the workshop end?
A: This is the best: it doesn't! It lasts forever… or as long as you need it to! There is no end or timeline for this course, so you jump in any time and come back to it any time you need to.
Q: Who is this program for? Can just anyone take it?
A: Yes! This program is for anyone interested in learning to understand issues that happen with sewing machines and how to fix them. It is a fantastic resource for those that sew regularly and want less hassle, and for those learning to service machines as a trade. You will simultaneously learn to build better sewing habits while addressing the specific issues you have in the moment with your machine.
Q: I'm not good with tools, will I be okay taking this class?
A: YES! Rarely do you need tools to solve issues with your machine. Keep in mind that this workshop does NOT teach any aspect of getting into the machine or any major repairs or adjustments.
Q: What machines are covered in this course?
A: This workshop covers almost all vintage and modern home domestic sewing machines. This workshop does not cover industrial or commercial machines, sergers, overclockers, chain-stitch, or embroidery-specific machines. However, if you own those machines, you can use what you learn here and apply it to those machines.
Q: If I have an issue with a machine, can I contact you for help?
A: Yes, there are several ways to work with a live expert. Each module has a place to post pictures and/or videos and explain your issue, and you'll get a reply within 24 hours. If the issue is more complex than the material addresses, we do have options for a discounted one-on-one consultation to see if we can resolve your issue together.
Q: Do I need any special programs or equipment to participate in any part of the workshop?
A: The short answer is no. All you really need is a cell phone, tablet, or computer to view the on-demand classes and work your way through the workshop. If you decide to participate in a paid consultation to resolve a bigger issues, you may need access to Zoom, but it is free an easy to use.
Q: Will this course teach me to service other people's machines?
A: This is a loaded question. This program does NOT teach machine service in any capacity, but it does teach you in-depth diagnostics, which is very important in machine service. This workshop is a great resource for those learning machine service in our other programs that need to learn how to properly diagnose other people's machines.
Q: I don't live in the United States, can I sign up for this course?
A: We currently have students from Canada and the UK join our programs without issues. Please know that we may not be familiar with machines specifically marketed to other countries.